Customer Enquiries


We offer a number of different ways you can contact us with any enquiries you may have.

If you wish to contact us by telephone or by post, please visit our Contact Us page. To assist our Customer Service Representatives, please have your policy number at hand or quote the policy number within your letter.

For information about how we handle personal information, please click on Data Protection Notices.
 

Customer Enquiry Form 

We also offer a secure messaging service to enable you to send us enquiries and requests over a secure internet connection. Please note that the use of this service will require details relating to you and your policy. If you are uncomfortable with providing personal details over the internet, please contact us by telephone or post using the details provided on our Contact Us page. Please note that our reply to your enquiry will be within 10 working days and will only be through a written postal response.

 




Abbey Life Assurance Company Limited ("Abbey Life") is registered in England under company number 710383 whose registered office is at Winchester House,
1 Great Winchester Street, London, EC2N 2DB |Authorised and regulated by the Financial Services Authority No. 117645