Abbey Life Contact Details

Abbey Life Assurance Company Limited
100 Holdenhurst Road
BH8 8AL 

General Enquiries Line: 0845 600 5405
Overseas and Mobile Phone Caller: 01202 023102

A dedicated retirement line has been established to support you through the retirement process:

Retirement Line: 0845 600 3649
Before calling this number it is important that you refer to our Retirement page, which can be accessed via this link - Retirement.

If you are enquiring about when you will receive your 2014–2015 P60, this will be with you by 31st May 2015.

Textphone: 0845 600 0355 (for all calls for deaf or hearing impaired callers only)

Normal Opening Times
9:00am to 5:00pm UK time, Monday to Friday, excluding UK public holidays

Due to the recent pension reforms, our Contact Centre is currently experiencing high call volumes and your call may not be answered as quickly as you would like.   If you would prefer not to wait, you can contact us in writing at the above address or by completing a Customer Enquiry Form via our website.   A written response will be provided to all enquiries received via our website or in writing. 

Customer Enquiry Form
We also offer a secure messaging service via this website to enable you to send enquiries and requests over a secure internet connection, which can be accessed via this link - Customer Enquiries

Abbey Life Assurance Company Limited ("Abbey Life") is registered in England under company number 710383 whose registered office is at Winchester House,
1 Great Winchester Street, London, EC2N 2DB |

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority No. 117645