Welcome to Abbey Life Assurance Company Limited
Abbey Life’s prime objective is to provide good customer service to our policyholders:
‘Abbey Life aims to be a solid and dependable organisation that is recognised for operating to high standards, providing good levels of service to our customers, and delivering fair outcomes to our customers.’
Abbey Life is authorised to carry on long-term insurance business in the UK. Although we have been closed to new retail business since February 2000, Abbey Life continues to accept increments and increases on existing policies, and new members to some existing occupational pension schemes. We also issue annuities in respect of holders of our pension policies at their retirement dates.
As at 31st December 2015, Abbey Life's total balance sheet assets were valued at £10.2bn
It is important that our customers keep Abbey Life informed of any change of address. If you have changed your address, please see our Change your Address page.
On 30 December 2016 Abbey Life was acquired by the Phoenix Group. Phoenix is a FTSE 250 company with a long history in life insurance. For more information about Phoenix Group please visit their website at www.thephoenixgroup.com